Privacy & Cookie Policy
Last Updated: October 2026
1. Introduction
Welcome to www.thepeaceroom.co.uk. This Privacy and Cookie Policy sets out how The Peace Room is committed to protecting personal data and maintaining strict confidentiality. Because no marketing tracking, advertising pixels, or third-party analytics apps are used, data collection is strictly limited to what is needed to maintain the website and securely handle initial therapy enquiries.
2. The Cookies Used
The website is built on the Wix platform. Wix automatically places essential cookies on a user's device to ensure security, system stability, and smooth navigation. These include:
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XSRF-TOKEN: Used for security reasons to prevent cross-site request forgery attacks.
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svSession: Used in connection with user login or general user movement across the site.
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bSession & fedops.logger.sessionId: Used to measure system effectiveness and performance stability.
Because these cookies are strictly necessary to securely deliver the website, they do not require prior consent. No analytical, tracking, advertising, or marketing cookies are used on this website.
When an individual fills out the contact form on this website, The Peace Room collects the personal information explicitly provided, which includes:
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Name
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Phone Number
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Email Address
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Enquiry Details (which may include confidential reasons for seeking therapy or Eye Movement Desensitization and Reprocessing (EMDR))
Why it is collected: This information is used solely to evaluate the enquiry, assess initial suitability for therapy services, and contact the individual to arrange a consultation.
Legal Basis: This data is processed under Legitimate Interests to respond to a clinical enquiry that the individual voluntarily initiated.
Special Category Data: Because an enquiry may include sensitive information regarding physical or mental health, this data is handled with enhanced clinical confidentiality under the UK GDPR exception for the provision of health or social care.
No Marketing: Contact form details are never used to send promotional materials, nor is data ever sold, rented, or passed to third parties.
Data Retention: If a therapeutic relationship is established, this information will be transitioned to official clinical records. If a relationship is not established, the enquiry data is securely deleted after a short period, except where retention is required to satisfy legal or professional regulatory duties.
4. Rights under UK GDPR
As a UK resident, an individual has the right to request a copy of the data held about them, request the correction of any inaccuracies, or ask for the deletion of personal data.
For questions or to make a data request, please contact The Peace Room directly at: sophie.thepeaceroom@outlook.com.